Guarantees

WHAT WE GUARANTEE

SERVICE GUARANTEE

We are Licensed with the Office Of Fair Trading which means we have agreed to operate within legal guidelines and follow a strict code of conduct.

Most importantly, in the unlikely event that something should happen that you are not happy with, there is a formal complaints procedure & The Office Of Fair Trading has the power to award compensation. Australian Buyers Agency would not commit to our industry in this way unless we were confident, we can provide the most outstanding services.

OUR PERSONAL GUARANTEE

On average over 80% of our business comes from referrals & repeat business. It is essential for us that you always receive the best possible service.

FREE LIFETIME AFTER-CARE SERVICE

Our commitment to our clients does not stop when you receive the keys at completion. You receive complimentary after-care service for life. This is unconditional, even if you sell the property you bought through us, you are still welcome to us as your first point of contact. No matter what the question is, if you are unsure as to whether we can help just call us anyway.

BEST ADVICE

Finally, we are totally independent & solely owned. We only report to you as our client. Therefore any decisions we make are for your benefit only. We are also financially secure, so we are not under pressure to complete searches just to generate revenue.